Back to Home

Privacy Policy

1. Introduction

Profectra LLC ("we", "our", or "us") is committed to protecting your privacy and ensuring you have a positive experience when using our services. This comprehensive privacy policy outlines our practices for collecting, using, maintaining, protecting, and disclosing your information.

2. Information Collection

2.1 Information You Provide

  • Account and profile information
  • Contact details and communication preferences
  • Payment and transaction information
  • User-generated content and feedback
  • Service usage and interaction data

2.2 Automatically Collected Information

  • Device and browser information
  • IP address and location data
  • Usage patterns and preferences
  • Performance and error data
  • Cookies and similar technologies
  • Log data and device information
  • Information from third-party services

3. Use of Information

We use collected information for:

  • Service delivery and personalization
  • Account management and authentication
  • Communication and support
  • Product improvement and development
  • Security and fraud prevention
  • Legal compliance and protection
  • Marketing and promotional activities (with consent)
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property

4. Data Sharing and Disclosure

We may share your information with:

  • Service providers and business partners
  • Legal authorities when required by law
  • Professional advisers and auditors
  • Successor entities in business transactions

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations)

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication measures
  • Regular security assessments and audits
  • Employee training and confidentiality agreements
  • Incident response procedures

7. Your Rights and Choices

You have the right to:

  • Access and receive a copy of your data
  • Correct or update your information
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

8. International Data Transfers

We may transfer your information to countries other than your country of residence. When we do so, we implement appropriate safeguards and data transfer mechanisms in compliance with applicable data protection laws.

9. Contact Information

For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer at privacy@profectra.com or by mail at: Profectra LLC, Attn: Privacy Officer, Five Greentree Centre, 525 NJ-73 Suite 104, Marlton, NJ 08053.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.